About

Make a very, very, very good career move. Are you our new Operational Execution Analyst? Take the next step in your career by joining Intrum UK as an Operational Execution Analyst, in a role that drives meaningful results. This is an exciting, hands-on position where you'll play a critical part in maintaining the accuracy and integrity of customer and internal data while overseeing essential operational systems and processes. You'll support the completion of key business processes related to external data collection are completed on schedule and meet quality standards. Working closely with external servicing partners and internal stakeholders, you'll help deliver strong outcomes and contribute to shared business success. What you will do: Evaluate and enhance business processes by anticipating requirements, identifying opportunities for improvement, and developing and implementing effective solutions. Manage DCA (Debt Collection Agency) reporting, including oversight of file transfers between DCAs and CRAs (Credit Rating Agencies). Own the management and ongoing maintenance of the monthly CCA regulatory statementing process. Perform reconciliation of financial information, supported by ad-hoc reporting and analytical insights. Manage file exchanges with external servicing partners and internal systems, including customer account placements and recalls. Oversee and prioritise "work queues" across multiple operational systems to ensure efficient execution. Devoted to the FCA principle of Consumer Duty, by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact our customers. What we're looking for: Demonstrated ability t