About

If you have an unfailing commitment to excellence, alignment with customer interests and strong problem-solving skills, then this is the opportunity for you Your new role as an Operational Administrator... Working within the New Business team, preparing financial documentation to send out to our vendors & direct customers.Taking personal ownership for the progression of deals from document raise through to payout.Efficiently deal with all the deal amendments we receive, and to work with multiple teams within Haydock to be able to give a response to the broker, vendor & direct customers.To be the initial point of contact & deal appropriately with all incoming calls from customers, brokers, agents, and suppliers/third parties in relation to queries involving proposals, documents, amendments or any adhoc requests.Direct support for other administration teams within Haydock when required. About you... Minimum 2 years of experience working in an office environment.Minimum 2 years of administration experience.Comfortable speaking to customers via email or telephone.Strong attention to detail.Experience of working to tight deadlines and managing multiple priorities.Being able to adapt well to process changes.Being comfortable to challenge the how, what, and why. Or asking questions when you don’t understand.Passionate about Customer Service, passionate about Haydock Finance and our offering. What's in it for you? Salary – £26,000 25 days holiday plus bank holidaysA Monday to Friday working patternFlexibility around hours (which are subject to business needs) and the ability to work at home two days a week.Income ProtectionCompany pensionEmployee Discount SchemeHealthcare CashplanLife CoverTraini