What's involved with this role:

Job Title: Neighbourhood Response Officer - East / Mid / West
Reference: 000A 6853 / 1
Salary: £18.43 PAYE per hour
Hours: 36 hours per week
Role length: until March 2026
Job type: Interim

Location: Oxfordshire, East Midlands (covering an 80-mile patch with some wider travel)
Contract Type: Hybrid
A vehicle to support extensive travel is essential.

What the client is looking for:
We’re looking for a confident, customer-focused Neighbourhood Response Officer to join our East Midlands team. This is a front-line, community-based role where you’ll be out in neighbourhoods and people’s homes every day, helping to create safe, secure and attractive places to live.
Extensive travel is required, so a full driving licence and access to a vehicle are essential.

The role:
Managing a varied patch across Oxfordshire and beyond, ensuring tenancy and estate management is delivered to the highest standard.
Visiting customers for sign-ups, welfare checks, and investigating anti-social behaviour (ASB) or tenancy breaches.
Working collaboratively with colleagues and external partners to find positive solutions to complex cases and continuously improve our services.
Acting as the face of Clarion, ensuring our communities reflect our vision: vibrant, diverse, and stable neighbourhoods where people want to live.

Key Responsibilities:


A confident, resilient problem-solver with a positive mindset and a passion for working with people in the community.
Strong customer service and housing management experience, with the ability to hit the ground running and work both independently and as part of a team.
Excellent organisational skills, with the ability to plan, prioritise, and work to targets while following policies and procedures.
Someone who thrives on variety and is proactive and creative in finding solutions.

A sound understanding of housing management is highly beneficial, but we also welcome applications from those with strong transferable skills and the drive to learn.

Apply today and help us create neighbourhoods’ people are proud to call home.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.



1

Job Ref: 000A 6853 / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.