Neighbourhood Officer
Service Care Solutions - Housing

Kent
•2 days ago
•No application
About
Neighbourhood OfficerSwale, KentTemporaryFull Time A fantastic opportunity has arisen for an experienced Neighbourhood Officer to join a leading Housing Association, supporting safe, compliant and well-managed neighbourhoods across Swale, Kent. This is a mobile, front-line role focused on resident safety, building compliance and community engagement. Candidates must be a full UK Driving Licence holder and have access to own vehicle.THE ROLEThe Neighbourhood Officer will take responsibility for managing communal areas, ensuring regulatory compliance, and promoting safe, secure and well-maintained neighbourhoods while acting as a visible point of contact for residents. Carry out regular neighbourhood, health & safety and fire safety inspections across estates and schemesComplete welfare and vulnerability checks and produce person-centred risk assessments where requiredEnsure actions from Fire Risk Assessments and building safety legislation are completed within timescalesMonitor standards of communal cleaning, gardening and repairs, escalating issues where necessaryValidate service charges by checking services delivered offer value for money and are accurately recordedWork closely with internal teams, contractors, local authorities and external agencies to resolve issuesProvide clear feedback to residents following inspections, including updates on communal repairs and safety actions THE CANDIDATEThe ideal candidate will have previous experience in a similar Neighbourhood Officer, Housing Officer or Estate Management role within a Housing Association or Local Authority setting. Strong knowledge of housing compliance, health & safety and fire safety within communal areasExperience undertaking estate inspections, risk assessmen




