About

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. About the role We are looking for a Multi Skilled Plumber to join our team in Swindon, to support with the delivery of responsive repairs. The successful candidate will have excellent customer service skills and the drive to make things possible. This vacancy will cover Swindon and the surrounding areas. This is a full-time, permanent vacancy, working 39 hours per week, and there is a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment. We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced plumber, but you will also have great customer service skills, a willingness to go the extra mile to get the job done. The successful candidate will live near Swindon to be able to reach our customer locations in a timely manner. You must have a full UK driving licence, and there is a requirement for a basic DBS check, which will be paid for by The Guinness Partnership. Key Responsibilities: Deliver high standards of work, relevant to the primary trade. Carry out secondary trade activities within acceptable quality standards, to support Guinness’s KPIs for a first-time fix.Undertake damp & mould cleaning when required Contribute to the delivery of a great customer service and the achievement of operational KPIs.Assess risks prior to carrying out work and take appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues. Essential Criteria: You will hold a NVQ / C