Multi Site Resident Services Manager

Multi Site Resident Services Manager

Multi Site Resident Services Manager

Cobalt Recruitment

Reed

Nottingham, Nottinghamshire

2 hours ago

No application

About

Multi Site ManagerNottingham and Derby PermanentCobalt is partnering with a leading build to rent operator to appoint a Multi Site Manager across sites in Nottingham and Derby. This is an opportunity to join a business at the forefront of the UK's modern rental housing market, delivering a professional resident experience across a growing portfolio.The organisation Our client is a major operator within the UK build to rent sector and one of the largest listed residential landlords. They develop, invest in and manage high quality homes built specifically for renting. The organisation is recognised for delivering a consistent resident experience across professionally managed schemes. It continues to expand its build to rent portfolio through a strong national growth strategy. Sustainability, service standards and resident wellbeing are central to its long-term approach.The roleThe Multi Site Manager will support the Head of Resident Services in the safe and effective management of build to rent schemes across Nottingham and Derby. The Multi Site Manager will take accountability for operational performance, service delivery and team leadership across multiple sites. Lead and develop on-site teams to deliver a consistent resident experience. Support the Regional General Manager in overseeing the Resident Services Team. Manage resident enquiries and maintain high service standards. Oversee contractors and inspect works completed on site. Manage the move-in and move-out process across the portfolio. Handle complaints and major incidents, including security matters. Design and implement service improvement plans. Set and manage budgets and report on performance against KPIs. Ensure compliance with health and safety legislation, including COSHH, and promote safe working practices.The Multi Site M