About

Salary: £26,000 DOELocation: SuperBike Factory; DoningtonEmployment Type: Permanent, Full timeWho We AreSuperBike Factory is Europe’s largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK and has recently undergone a transformation from the ground up. New leadership, smarter systems and clearer ways of working mean we’re now leaner, sharper and fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before.That transformation puts us in growth mode. Volumes are rising, demand is strong, and we’re building a team that can scale with it – people who want to work in a business that knows where it’s going and how it’s going to get there. If you want to be part of a modern, data-driven, customer-focused motorbike retailer with momentum, ambition and real opportunity, there has never been a better time to join SuperBike Factory.OverviewWe have an exciting opportunity for a Motorcycle Progressor to join our rapidly growing team across our three UK sites. In this role you will ensure that motorcycles are prepared for collection, providing exceptional customer service, and maintaining high presentation standards. This role involves liaising with various departments to meet customer expectations throughout the motorcycle collection process, ensuring a seamless and satisfying experience.What You’ll Be Doing Day-to-Day:Provide exceptional face-to-face customer service, ensuring that customers feel welcomed and valued during their visitEnsure that motorcycles have passed through the workshop and are ready for customer collectionManage direct interactions with customers, addressing any concerns and ensuring that all aspects meet their expectations upon collectionCoordinate with sales and workshop de