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Money Adviser (Welfare Rights Officer) Salary: £36,000 (Including £2,000 car allowance) Location: Bedford / Hybrid About the Role Are you passionate about helping people manage their finances and improve their wellbeing? bpha is seeking a dedicated Money Adviser to join our team. In this vital role, you will provide benefit and debt advice to our residents, helping them avoid financial difficulties and maximise their incomes. You'll proactively support those at risk, especially new tenants, and work to sustain tenancies and prevent rent arrears. As a Money Adviser, you will be: Delivering benefit and debt advice, information, and guidance to bpha residents.Targeting residents at high risk of financial difficulties, especially within their first year of tenancy.Raising awareness of financial capability through one-to-one sessions.Supporting customers with non-priority debt and negotiate affordable repayment plans.Working collaboratively to reduce fuel poverty and provide access to grants.Promoting the Money Advice Service internally and externally, including at community hubs.Delivering customer-centric service and manage complex cases.Providing training to staff on benefit changes and money advice.Contributing to specialist projects and support other areas of the organisation as needed.Maintaining up-to-date knowledge of relevant legislation and best practice. What we're looking for as a Money Adviser: Essential Skills & Experience: Proficiency in MS Word, Excel, Outlook, and PowerPoint.Strong written communication and numeracy skills.Customer-focused with excellent time management.Confident communicator able to manage a varied workload.Up-to-date working