About

Job Title: Fleet Mobile Technician Scheduler
Location: Andover, Hampshire

About Us:

BP Rolls Group is one of the UK’s largest Family owned commercial vehicle repair and maintenance providers, proudly serving clients across the UK through our network of Depots, based in Andover, Newport, Hull and Haslingden, Lancashire.

The Role:

Based in Andover, our Fleet Management team is seeking a highly organised Mobile Technician Scheduler to help coordinate the daily activities of our mobile technicians, who are located across the UK relevant to our Depot locations.

You will be a key team player, ensuring timely and efficient vehicle attendance across our customers’ sites, helping reduce vehicle downtime and supporting our reputation for reliable, professional service.

Key Responsibilities:

• Schedule mobile technicians for planned maintenance, inspections, and emergency repairs across our network of client locations.
• Coordinate daily workload based on technician skills, locations, job urgency, and resource availability.
• Use fleet management systems and scheduling software to track jobs, monitor progress, and update team performance tools.
• Liaise with customers to confirm appointments, provide ETAs, and handle any rescheduling if necessary.
• Support technicians with real-time updates, route planning, and parts availability.
• Maintain accurate logs, job completion records, and technician time tracking.
• Prioritise jobs in alignment with service level agreements and fleet compliance requirements.
• Work closely with the Head of Fleet and workshop teams to ensure a seamless workflow between mobile and in-house services.
• Help ensure health & safety standards, compliance checks, and company protocols are adhered to at all times.

Person Specification:

• Experience in technician scheduling, fleet coordination, or vehicle service logistics would be preferable although some training can be provided.
• Excellent organisational and time-management skills.
• Confident communicator with a customer-focused approach.
• Proficiency with front office systems such as Microsoft
• Ability to work in a fast-paced, solution focussed environment.
• Previous experience within the automotive, transport, or commercial vehicle sector is desirable.

Working Hours:

• Full-time, Monday to Friday, Office based ( Andover)
• Rotational weekend cover ( approximately 7 per year)

Job Types: Full-time, Permanent

Pay: £29,000.00-£31,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Andover, SP10 3LF: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have transport scheduling or automotive industry experience? This is a requirement and will form part of the application screening process.

Experience:

• Administration : 3 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 25/05/2025
Expected start date: 09/06/2025