Job Title: Microsoft 365 Analyst
Contract: Permanent
Working Hours: 37 hours per week
Salary: £41,771.00 - £45,091.00
Location: Kelvedon Park
Closing Date: 5th October 2025

*We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week.

The Role
We want someone who doesn’t just work with Microsoft 365 but owns it, a proactive, enthusiastic expert ready to lead and make a real impact.

If you live and breathe Microsoft 365, love streamlining processes, and get a buzz from helping people work smarter – we want you!

This role is all about making sure our Microsoft 365 environment is secure, efficient, and delivering maximum value to the Service. You’ll be the go-to expert for all things M365, driving adoption, improving user experience, and ensuring our tools are aligned with operational needs and compliance standards.

What You Will Be Working On

Configuring, managing, and maintaining Microsoft 365 services like SharePoint Online, Teams, Exchange Online, OneDrive, Power Platform, and Intune.

Designing and implementing automated workflows with Power Automate and building custom apps with Power Apps to make life easier for our teams.

Managing identity and access controls using Azure Active Directory and Entra to keep our environment secure.

Leading the Power Platform Centre of Excellence, ensuring best practices and governance are in place.

Collaborating with ICT colleagues to integrate third-party solutions with M365 and improve existing solutions over time.

Monitoring system performance, troubleshooting issues, and implementing fixes to keep everything running smoothly.

Creating clear documentation and user guides to help colleagues get the most out of M365 tools.

Acting as a change champion – promoting adoption, training users, and sharing best practices across the organisation.

What Are We Looking For?

We’re after someone who’s not just good with Microsoft 365 – we want a proactive, passionate individual who takes ownership and thrives on being the subject matter expert (SME) in the room.

You’ll influence decisions, shape our digital workplace, and help us get the best out of our tools. You have a knack for problem-solving and making complex things simple for others, along with the confidence to influence and guide colleagues at all levels. Your passion for automation, process improvement, and user experience sets you apart, and you bring strong documentation and communication skills to the table. Above all, your curiosity and drive to keep learning as Microsoft evolves make you a great fit for this role.

Eligibility

Holds a relevant professional certification (e.g. Microsoft Associate) or has equivalent experience of Microsoft 365 administration for a similarly sized organisation

Solid experience with Microsoft 365 services and related technologies.

If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting.

How to apply

You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification.

You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application.

You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).

Assessment and selection:
Stage 1 - Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the Person Specification)

Stage 2 – w/c 20th October 2025

Role specific panel interview and technical assessment. Further details will be advised after shortlisting

Assessments will be made against positive indicators taken from the Code of Ethics and the NFCC Leadership Framework.

Safeguarding

Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.

You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.

The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.

This role will be subject to a Disclosure and Barring Service (DBS) check.

Proud member of the Disability Confident employer scheme