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Membership Services AdvisorLocation: Office-based in Canary Wharf, Central London during the first year.Hybrid working: Flexible/hybrid working arrangements available after the first year.Basic Salary £32,678 plus benefits - Annual leave 22 days plus Bank Holidays, Private medical insurance (currently with BUPA) – benefit in kind, Season ticket loan scheme, Enhanced Maternity and paternity pay, Contributory Pension Scheme (Employee 3 -5%, Employer currently 5 – 12% dependant on age): Life cover benefits also apply if member of pension scheme, Company sick pay (after 3 months service) = 13 weeks, Group Income protection insurance applies after 2 years continuous service, Ride to work scheme, Employee assistance programme, Holiday purchase scheme (up to 5 days)Full Time, PermanentCustomer Service, Contact Centre, Membership, Inbound Calls, Expert Advice experience is essentialOur client is a not-for-profit, member-owned entity dedicated to supporting healthcare professionals across the United Kingdom. They are currently looking for Membership Services Advisors.OverviewThey are looking for exceptional individuals to join their high performing contact centre, providing expert support to members of the medical and dental professions. Their members range from medical students just beginning their careers to senior consultants, and they expect an efficient, accurate and professional service that is also warm and empathetic. Essential CriteriaExcellent verbal and written communication skills, including accurate grammar and spellingThe ability to absorb, retain and apply complex information – an excellent memory is essentialHigh levels of emotional intelligence and the ability to demonstrate empathy, tact and professi