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Membership and Registry Officer (Temporary)4-week temporary assignment · Immediate start · £15.93 per hour · 1 day per week on site (London)Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.About the Role:You will support the Membership and Professional Standards Department to: Provide efficient administration for membership and registration processesProcess applications, elections, reinstatements and transfersRespond to membership and subscription enquiriesMaintain and improve data integrity within the CRMSupport recruitment, engagement and retention activitiesContribute to departmental targets for subscriptions, recruitment and retention What You’ll DoMembership Recruitment and Retention Provide guidance to prospective and upgrading members via email, phone, video call and social mediaSupport the conversion of new and existing enquiries into membership and registrationRecord and monitor recruitment and retention activity, producing clear statistics and reportsAssist with communications to existing, new and prospective membersCreate and coordinate recruitment and retention campaigns, including related CRM administrationActively follow