The postholder will provide a professional and welcoming reception and front-of-house service, supporting patients with signposting, appointment bookings, and general enquiries. They will carry out a range of administrative duties, including maintaining accurate clinical records, processing correspondence, coding and summarising, and assisting with referrals and care navigation. As part of the role, the individual will complete the accredited General Practice Assistant (GPA) programme and, once trained, undertake basic clinical tasks such as observations and blood pressure measurements. Working collaboratively with the wider practice team, the postholder will uphold confidentiality, ensure high standards of patient care, and provide additional support and hours when needed.