Medical Receptionist

Medical Receptionist

Medical Receptionist

Bsr Health Recruitment Ltd

Reed

London

9 hours ago

No application

About

Job Description: ReceptionistPosition: ReceptionistLocation: FitzroviaJob Type: Full-Time, on-site Our client is a specialist healthcare facility providing integrative ancillary oncology services to patients. Their approach focuses on supporting those undergoing cancer treatment through a range of complementary therapies including IV therapies, photobiomodulation, Hyperbaric Oxygen Therapy (HBOT), and hyperthermia treatments. Role Overview: We are seeking a warm, professional, and organised Receptionist to be the welcoming face of our clinic. As the first point of contact for patients and visitors, you will play a vital role in creating a positive, supportive atmosphere while ensuring the smooth day-to-day operation of the clinic. You will combine genuine empathy and understanding with a bubbly, positive personality that helps create an uplifting environment for patients during challenging times. From managing enquiries to scheduling appointments and coordinating with third-party providers, your contribution will help create a seamless and nurturing experience for everyone who walks through the door. Key Responsibilities: Front Desk Management: Serve as the first point of contact, welcoming patients and visitors with warmth, professionalism, and positivity.Enquiry Handling: Respond to enquiries via phone and email, providing accurate information and escalating complex queries as needed.Appointment Scheduling: Manage the clinic's diary, schedule patient appointments, and coordinate with medical staff to ensure an efficient workflow.Daily Operations: Monitor and manage same-day schedules, addressing any adjustments or patient needs promptly.Coordination: Liaise with third-party providers to arrange blood tes