Marketing Transformation Specialist – Customer Experience
Accenture

London
•2 hours ago
•No application
About
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and?experience?design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise,?we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: song About Marketing Advisory: We are a consulting practice within Accenture Song, uniquely positioned to help clients on their Marketing Re-invention journey. We build close relationships with our clients to fully understand their growth objectives. We then work collaboratively with them to help shape their transformation and support them on all aspects of this journey. This can encompass supporting them on developing a strategic vision, brand strategy, operating model, new ways of working, embracing new technologies, driving a culture change or building people capabilities and skills. We bring strong client-centred, Marketing practitioner skills and partner across the Accenture organisation to help our clients create winning customer experiences and drive their Marketing performance. Helping to guide people in Marketing through a transformation journey is a particular strength. As a Marketing Transformation Specialist, you will lead Customer Experience workstreams. You will need a solid background in customer experience/CRM strategy with the ability to translate the ambition into actionable blueprints and requirements. Channel, tech and operational feasibility analysis will be crucial to bring these strategies to life. You will play a key role in helping to evolve the way our clients can transform the experiences it delivers into every customer interaction. If you’re looking for a stimulating career w



