About

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchinaRef: 23245The Skills You'll Need: Fluent Mandarin, customer skills, ideally a work/academic background in Banking/ Finance / Economics.Your New Salary: Depending on experienceOffice based PermanentStart: ASAPWorking hours: 35 hoursMandarin Speaking Banking Hall Customer Service Associate - What You'll be Doing:Participate in marketing activities to achieve the targets of business developmentAct as primary point of contact for the customers and maintain customer relationshipLiaise with branches to develop cross border businessProcess account opening applicationsHandle cash and other related duties as a cashier at closed counterCarry out the client on-boarding process and conduct Anti-Money Laundering (AML), Know Your Customer (KYC), Know Your Business (KYB) checks such as Customer Due Diligence (CDD) on new clients according to the Bank’s policiesComplete CDD files for new clientsDevelop comprehensive understanding of the internal compliance policy and procedure and maintain awareness of all other associated compliance policies and proceduresAssist with the preparation of business, statistical, AML, internal audit requirements and compliance requirements reportsAct as cover for any other staff members within the Banking department when requiredMandarin Speaking Banking Hall Customer Service Associate - The Skills You'll Need to Succeed:Degree educated in Finance, Economics or other equivalentExperience in customer service, sales or marketing would be advantageous Experience in banking with exposure to areas of ret