About

• Job Description
• This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least 2 days a week.
• As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.
• Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
• What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
• Joining us as a M365 Admin
• We’re looking for someone who’s passionate about making Microsoft 365 work smarter for everyone. You’ll be part of a collaborative IT Operations & Security team, helping us deliver secure, efficient and user-friendly digital tools. This is a great opportunity to shape how our people work and communicate, while staying at the forefront of Microsoft technology.
• You’ll receive a competitive salary, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing

• Managing Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Intune, Defender and Power Platform
• Providing advanced technical support and resolving complex issues
• Delivering training and workshops to help users get the most from M365 tools
• Implementing security best practices and ensuring compliance with UK GDPR, ISO 27001 and Cyber Essentials
• Monitoring performance and usage, generating reports and insights
• Working with IT and business teams to integrate and customise M365 solutions
• What you’ll bring to the role

You’ll be an experienced M365 administrator with a strong understanding of Microsoft 365 architecture and best practice. You’ll also have

• Experience supporting M365 in mid to large-scale enterprise environments
• Knowledge of Microsoft 365 Defender, Purview and Entra ID (Azure AD)
• Ability to analyse system metrics and user feedback to optimise performance
• Strong stakeholder engagement across technical and business teams
• Microsoft certifications such as Azure, M365 or Enterprise Administrator Expert
• Diversity, Inclusion & Belonging
• We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant, are a Care Leaver Friendly Employer, and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

• What you can expect from us
• We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.
• Additional Information
• We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!