We're looking for a team of experienced Baristas to join our London Retail Store.

Reporting to: Store Manager

£15 per hour + monthly bonus up to 10%

Full-time and part-time roles available. Weekend and evening availability essential.

What you’ll be doing;

• Ensure high levels of customer satisfaction with a disciplined approach to thoughtful, personal and effective service.
• Making sure every cup of coffee is served with 100% perfection in milk texture, temperature and latte art presentation standards.
• Follow and achieve store sales goals on a monthly, quarterly and yearly basis.
• Nurture and develop VIC relationships, and conduct elevated, personal shopping appointments.
• Support on the delivery and execution of store events, from 1-1 appointments to large-scale community events.
• Play an active part in elevating both our front and back of house spaces through relentless attention-to-detail, process compliance, and proactively finding opportunities to improve.
• Use of store systems, including point of sale and stockroom management.

Who You Are;

• You are experienced in a customer-facing environment, and thrive on working as a team to create a memorable experience for everybody in your space. You know that this is a mindful pursuit, take pride in your space and seek every opportunity to make people feel at home and looked after.
• You possess specialty coffee experience, including dialling-in, espresso taste profiles and knowledge of the coffee flavour wheel. Advanced user experience of ModBar, La Marzocco espresso machines, or similar.
• You want to see your team win, and understand how to support and work with the people around you to enable everyone to perform at a high level.
• You have an eye for quality, you sweat the small stuff because you know the details matter, always.
• You don’t believe in the status-quo, and common logic doesn’t apply. You’re always searching for new and creative ways to drive your business forward and stay ahead of the pack.
• You own your results and take responsibility for your actions. You are decisive, capitalise on success, fail fast, and always learning.
• You believe that success is a byproduct of consistent, hard work. You show up with discipline and hold an unwavering standard for yourself and others.
• You are mindful of your impact, through your words, actions and plans, for the betterment of yourself, your team, and the planet.

Benefits (Retail)

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Employee discount

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Seasonal uniform allowance + annual personal clothing allowance

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Pension & life assurance

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Location

London Store – 135 Wardour Street, London W1F 0UT