Local Supplier Lead
Sykes Holiday Cottages Ltd

Devon, TQ6 9NG
•5 hours ago
•No application
About
Salary: £23,809 per annum
Hours: 37.5 per week, Monday to Saturday (Saturdays on a rota basis)
Location: Our friendly Dartmouth, Devon office.
About the Role:
We’re looking for a Local Supplier Lead to join our team. You’ll manage properties, support housekeepers, liaise with owners, and make sure every guest has a flawless stay. During busy times, you’ll also jump in with the Managed Service Team to keep everything running smoothly.
What You’ll Do:
Build and maintain strong relationships with cleaners, suppliers, and property owners
Recruit, train, and manage self-employed housekeepers and maintenance contractors
Ensure properties are cleaned and maintained to standard, conducting visits as needed
Support the Property Services HUB and assist with cleaning or maintenance when required
Monitor performance, provide feedback, and act on NPS results for continuous improvement
Participate in the out-of-hours emergency callout rota as needed
If you’re organised, proactive, and love giving great service, this role is for you!
What You’ll Bring
✅ A full clean UK driving licence
✅ Strong customer service skills
✅ Basic property maintenance/DIY knowledge
✅ Excellent negotiation, problem-solving, and organisational skills
✅ Contractor management experience and ability to build strong relationships
✅ IT literate – confident with MS Office and internal databases
Bonus points if you’ve got holiday let or hospitality experience, know the local area well, and have experience seeing work orders through from start to finish.
Who Are Coast and Country Cottages?
Coast & Country Cottages is a holiday letting agency, marketing and managing over 450 holiday homes across the stunning South Devon coast and countryside. Whether you’re looking to stay in the harbour towns of Salcombe or Dartmouth, in the fishing villages of Hope Cove and Thurlestone, or on the breath-taking Start Bay coastline, we have a range of South Devon holiday homes to suit your requirements.
Why You’ll Love Working With Us
At Coast and Country Cottages & Sykes, we believe in doing right by our people:
Performance bonus - up to 5% of salary
33 days holiday (including bank hols) + extra days with long service
Your birthday off just because!
Two paid volunteering days each year
Proud to be a BCorp - we care about people & planet
Enhanced Maternity & Paternity leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Generous discounts on stays for you, family & friends
Employee savings scheme
24/7 mental health support and health cash plan
Loads of training & development opportunities
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Apply now and become an essential part of Coast and Country Cottages, helping make every guest arrival seamless and memorable!
Proud member of the Disability Confident employer scheme
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