Live-In Locality Manager

Live-In Locality Manager

Live-In Locality Manager

City And County Healthcare Group Ltd

Bristol, UK

5 hours ago

No application

About

  • Company Description
  • Live-In Locality Manager
  • Salary: £38,426 per annum
  • Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March)
  • Future opportunities: Potential to become permanent
  • Location: Work from home with flexibility, supporting our Noble branch across Devon, Bath, Bristol, and Gloucestershire — regular weekly travel across the region will be required.
  • You will need to be a driver with access to your own vehicle.
  • Job Description
  • About the role
  • We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent.
  • This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.
  • If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you.
  • Key responsibilities
  • Lead and manage the day-to-day delivery of the Live-In Care service within your region
  • Manage a caseload of customers, ensuring excellent communication, quality, and service standards
  • Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
  • Plan and attend regular customer and care professional visits
  • Drive service growth, customer retention, and new business conversion in line with KPIs
  • Work closely with internal teams including Quality, HR and Business Development
  • Ensure compliance with CQC standards, legislation, and internal policies
  • Manage performance issues, employee relations matters, and customer concerns professionally and proactively
  • Participate in regional on-call as required
  • Qualifications
  • What we’re looking for
  • Proven experience in a management role within health or social care
  • Strong leadership and people-management skills
  • A passion for delivering high-quality, person-centred care
  • Commercial awareness with the ability to manage performance and KPIs
  • Excellent organisation, communication, and relationship-building skills
  • Confidence managing compliance, safeguarding, and quality standards
  • Ability to travel across the region independently
  • Additional Information
  • Why join CCH?
  • Competitive salary of £38,426
  • Opportunity to make a real impact in a senior, autonomous role
  • Supportive leadership and collaborative working environment
  • Potential for the role to become permanent
  • The chance to be part of a values-led organisation committed to excellent care
  • If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you.
  • Noble Live-In Care is part of the CCH Group, an equal opportunities employer
  • Region: South West England