About

Learner Recruitment & Reception OfficerHours; Part time (30 hours per week, all year round),Duration; PermanentSalary; £24,930 (£20,213.51 pro-rata) per annumLocation; Rotherham College and University Centre Rotherham, RotherhamAbout the RoleThe Learner Recruitment & Reception Officer role is a key part of the Group’s customer service provision, within the Learner Recruitment team, providing a professional and high-quality customer service to internal and external customers. In this role, you will ensure that all learners receive a positive experience when they make course enquiries, whether in person, over the phone or via electronic communication. The role will provide a professional reception service, including providing a range of pre-entry information and advice to potential and existing customers, referring to specialists where appropriate. Through a proactive, enthusiastic and customer-focused approach you will assist the Group to achieve our mission to provide skills for the future of our students and community through outstanding teaching & learning. The days of the week we would ideally like this role to work on are a Tuesday and Thursday 12.30pm – 9.00pm and on other days 8.30am-5.00pm, however we can discuss this further at interview with candidates. The additional 2 days are open to discussion also.You will…You will have previous experience of working in a customer facing role, and ideally within an education setting, providing information, advice and guidance.You will have excellent communication both written & verbal and be able to deal with a range of enquiries in the most effective manner. You will need to be able to deal with enquiries appropriate and effectively, under minimal supervision on occasion as receptions