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Description Knowledge / Continuous Service Improvement Manager Location: Huntingdon, UK Clearance Level: High 'DV Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. Are you ready for your next challenge? The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate. Process Compliance – Ensure formal process, procedures and guidelines are documented, followed, and enforced in accordance with relevant Policies. Management of Documentation - Manage programme documentation held on the designated areas to ensure the availability of current versions of documents. Release documents to the Authority when handed over from Engineering Control post Quality Assurance. Coordination and control of CSI Activities – Act as the SPOC for CSI within Leidos, arranging appropriate meeting to gather, prioritise and report on CSI activities. Reporting– Reporting to Programme Management on any compliance issues. Providing input to Core Services and Project Boards on Problem Status and progress. ITIL Policy and Processes – Ensure relevant documentation for Knowledge and CSI management is accessible and controlled. Periodically review the Knowledge, Document, and CSI Management processes to ensure that it remains