About

We're looking for a Hire Desk Controller (Key Accounts) to join our Key Accounts Team in Nottingham Monday - Friday 7:30-5:00At Hirebase we pride ourselves on delivering a high quality and professional hire service to our customers. Our teams of highly competent, experienced and friendly staff work closely with our own depot network and suppliers to ensure we have the latest branded products available. It’s our people that make our business great, so we make it our priority to provide the best up to date training to ensure our colleagues can offer expert advice and support.We rely on our Hire Desk Controllers to support the Key Accounts Office Manager to ensure the team objectives are achieved, including sales budget, completing hire transactions and administration duties. Working in Hirebase Key Accounts Office you’ll be part of a team where everyone is putting in the effort in to offer brilliant customer service and to get the job done.Here’s what you can expect to do as a Hire Desk Controller with Huws Gray:Ensure that day to day operations are carried out following Hirebase policy and proceduresBe a team player and have effective communication skills to motivate and organise the team to help them achieve or exceed the hire sales budget and KPI’sAssist with quotes and raise ordersDealing with some of the company’s biggest customers, Hire depots and preferred supply chain.Answering calls/responding to emails from customers and suppliers in a timely fashion.Producing quotes, raising contracts, raising collection notes and invoices.Sourcing own fleet and rehire when necessary.Multi-tasking and being able to operate in a fast-paced environment.We know you are more than just a CV and embracing everybody’s individuality is what makes us great as a team. We can give you plenty of traini