About

POSITION SUMMARY

• The Kennel Assistant provides a high standard of care and treatment to all pet guests. This
• position helps ensure a positive experience while feeding, cleaning, and exercising the
• pets.

WHAT YOU’LL DO (Essential Functions)

• • Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service,
• and Fun
• • Clean and disinfect cages, pens, runs, and boarding areas
• • Provide and maintain clean bedding for each new pet guest
• • Set up and clean playtime areas and ensure clean toys are available for pets
• • Feed boarded pets and ensures the correct type and quantity of food is provided for each
• meal
• • Ensure pets have clean water and provide special treats as needed
• • Monitor and chart food and water consumption and elimination of each pet guest and
• notify the management of any issues
• • Check on the pets periodically to ensure safety and well-being for each pet in the
• boarding areas
• • Keep track of and clean the pet’s belongings and ensure they are returned to the owners in
• good condition
• • Monitor supplies and notify management when inventory is low
• • Report items that need repair to management and assist with repairs as needed
• • Support a practice environment that promotes collaboration and teamwork and ensure the
• delivery of quality, compassionate, effective, and efficient care to pets
• • Comply with all practice policies, quality assurance guidelines, minimum standards of care,
• and safe handling procedures
• • Perform other duties and projects as requested included laundry and cleaning

WHAT WE’RE LOOKING FOR (Essential Qualifications)

Experience

• • Experience in an animal care setting handling various breeds and sizes of dogs and cats
• preferred but not required

Required Education

• • High School Diploma or GED preferred

Knowledge Skills and Abilities

• • Basic written, verbal, and active listening communication skills with a customer-oriented
• approach
• • Basic judgement and problem-solving skills
• • Compassion and empathy for both pets and pet owners
• • Interact with a variety of clients and employees in a professional, caring, compassionate,
• and tactful manner
• • Attention to detail and high level of accuracy
• • Organizational and time management skill
• • Handle and maintain sensitive and confidential information with discretion
• • Ability to identify and foresee problems, present solutions and collaborate as a team player

WORKING CONDITIONS/PHYSICAL DEMANDS

• While performing the duties of this job, the team member is regularly required to talk and hear.
• Specific vision abilities are required to do this job including close vision. This position requires
• walking, standing, and sitting bending, reaching, grasping, and repetitive motions. May be
• exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is
• exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with
• assistance. Must be able to work flexible hours including evenings and weekends.

SUPERVISORY RESPONSIBILITIES

• This position does not have direct supervisory responsibilities