About

About Willowfield School: Willowfield School is a vibrant and inclusive high school located in the UK. We are committed to providing a supportive learning environment where all students can thrive academically and personally. About the role: The post-holder, under the direction of the IT Network and Systems Manager, will be responsible for the provision and maintenance of IT hardware and software within the school. Responsibilities: Monitor the IT Help Desk, prioritise incoming requests and determine appropriate response timesCreate, maintain and monitor user accounts, user areas and the application of appropriate permissionsInstall, maintain, repair and upgrade workstations, cables, terminals, printers and other IT equipmentMaintain and develop anti-theft processes including security marking, asset registering and auditingEnsuring that the school’s inventory of equipment and software is kept up-to-date and accurate.Provide technical support for the IT systems and maintain system backupsManaging ICT systems and network enhancement projects, as directed by the IT Network and Systems Manager Desirable skills: Excellent attendance and punctualityHard working, flexible and reliableHonesty and integrityGood personal presentationAble to cope under pressure, meet deadlines and deal with stressful situationsHighly motivated and able to use own initiative Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subjectGCSE Maths and English (or equivalents) at grades 3+ (D or above)Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combinatio