About

Our team provides essential technology support and device lifecycle management for colleagues across Macquarie. We are responsible for ensuring the smooth provision, deployment, and disposal of IT assets, working closely with internal teams and business stakeholders to deliver reliable and efficient technology solutions. Our collaborative approach ensures that everyone in the organisation has the tools they need to succeed. Please note this is a fixed term opportunity for 1 year. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As an IT Device Support Engineer, you will be the key point of contact for technology support and device logistics. You will coordinate all aspects of device lifecycle management, from initial provision to final disposal. Your role will involve hands-on management of IT assets, assisting colleagues and stakeholders with technology needs, and ensuring devices are built, deployed, and maintained efficiently. Your flexible and enthusiastic approach will help you multi-task and prioritise in a dynamic environment, while your excellent communication skills will enable you to provide outstanding support to our internal teams. What you offer Completed vocational training as an IT specialist for system integration or equivalent practical experience Understanding of Office O365 and Windows 11 and supporting end user access management tools, including Active DirectoryBasic troubleshooting and knowledge of mobile devices, specifically Apple iOS, MacOS, and AndroidStrong verbal and written communicat