IT Change Manager Associate
Pontoon

London
•1 week ago
•No application
About
Job Title: IT Change Manager (Associate)Location: London (3 days on-site)Contract Length: 6 months (possibility for extension)Working Pattern: Full Time (40 hours per week)Rate: Circa £419/Day Are you a detail-oriented professional with a passion for driving change in the IT landscape? Join our dynamic team as an IT Change Manager (Associate) in the bustling banking industry This is your chance to influence and enhance change management processes across critical systems while ensuring compliance and governance. The IT Service Delivery team is a cornerstone of EMEA Technology, responsible for managing the processes and tools that enable the planning, delivery, and support of IT services. This function drives continuous improvement in IT Service Management (ITSM) practices, with a strong focus on Operational Resilience and compliance with DORA regulations. Skills: Experienced in IT Service Management or Change Management roles.Hands-on experience in logging, reviewing, and tracking change requests.Proven track record in managing end-to-end change processes within complex IT environments.Experienced with regulatory compliance (SOX, PCI-DSS, GDPR, PRA/FCA, DORA, Operational Resilience) and audit readiness.Exposure to DevOps, CI/CD pipelines, and Agile delivery models. Key Responsibilities: Change Process Support: Log, review, and track change requests (RFCs) for accuracy and compliance.Collaborate with technical teams and stakeholders to assess change impact and risk.Coordinate the scheduling and communication of changes, ensuring alignment with business priorities.Participate in Change Advisory Board (CAB) meetings and document all decisions for transparency.<br




