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Internal Sales & Contracts Co-ordinator £28,000 - £30,000 annual bonusAt Pilot Group we believe in using technology to make the places we live and work SMART, SAFE and SUSTAINABLE.Our businesses cover energy management, and traffic control systems, working across a wide range of commercial and industrial applications.We achieve this by designing and investing in innovative products and solutions that reduce energy consumption and CO2 Emissions, enable management through data, and improve safety. We are committed to contributing to a low carbon future.Our energy management system is a proven technology, reducing the gas consumption of our customers by an average of 43%. This year will see us enhance our product offering (energy measurement & analysis, Auditing, training etc) around a business all round utility spend, providing customers with products, but more importantly services that will allow them to become more energy efficient and ultimately reach net zero.Role PurposeThe Internal Sales & Contracts Co-ordinator plays a vital role in supporting EMS’s mission to grow its service contract base, improve customer retention, re-engage clients, and identify opportunities for upgrades and remedial works. This role is primarily focused on renewing service contracts, proactively contacting customers, and converting lapsed or dormant agreements back into active status, whilst also uncovering and quoting for additional service enhancements that provide value to both the customer and EMS.The successful candidate will be responsible for coordinating all renewal activity, issuing quotes for extra works, managing CRM records, and providing a smooth and professional sales support function. This is a sales-centric, customer-first role that offers a strong foundation for career growth in sales. If you are passionate ab