About

IT Infrastructure Engineer - 5 days a week in the office in Northamptonshire is essential - work some weekendsPurpose of the role is to… Deliver new technologies that support a best of breed ethos Deliver new innovations to question conventional thinking and improve capabilities ofthe IT department Lead by example as a senior technical escalation point for a broad range of IT supporttopics Manage stakeholders within IT and the business while delivering complex projects. Deliver exceptional customer service to a consistent high standardTHEREFORE, WE NEED YOU TO…Be skilled at… Troubleshooting, problem solving and root cause analysis Excellent Research and analytic skills Prioritisation and self-management Design, implementation and support of enterpriseapplications and infrastructure Support and optimization of in-house and bespokeapplications Adapting to change, learning quickly in a fast passedenvironmentHave experience of… Delivering exceptional customer service under pressure Operational support at a senior technical level, within amedium to large sized enterprise Supporting and diagnosing enterprise WAN and LANinfrastructure. Planning, organising, leading and delivering complex,fast-moving workloads with both internal and external 3rdparty resources Working to recognised methodologies i.e. (ITIL, Agile) A broad range of technical experience within a fast paced,dynamic environment Supporting junior colleagues via mentoring, training, anddocumentationDemonstrate knowledge of… Enterprise application, middleware,