Job advert
Inbound Sales Executive
Leeds - Hybrid
Package: Competitive base salary

You will be the first point of contact for prospective customers reaching out via phone, website, and marketing campaigns. You'll play a key role in qualifying leads, understanding customer needs, and closing sales across a diverse customer base including individuals, SMEs, and large organisations. This role requires a proactive approach to managing enquiries, delivering excellent customer service, and maintaining accurate records of sales activity.

Key Responsibilities

· Quickly respond to and qualify all new business inbound enquiries from various channels such as telephone, website, campaigns
· Manage customers through the sales cycle from inbound enquiry to closing the sale including preparing quotes and proposals
· Input, analyse and interpret all relevant sales management information to prioritise incoming workload and qualify sales opportunities
· Use Salesforce to fully report on sales activity and effectively manage leads and opportunities
· Maintain a high level of outbound activity for follow ups and cadencing of leads
· Deliver high levels of customer service which result in positive feedback from both internal and external stakeholders
· Constantly develop a deeper knowledge of our product offering and sales techniques
- Maintain key working relationships with customer service, scheduling, finance, bids and delivery teams

What do you need to be successful?

· Knowledge of the sales cycle
· Stakeholder management from building initial rapport to establishing relationships with decision makers
· Track record of achieving sales targets
· B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephone and face to face - ideally two years
· Working to tight deadlines where high level of accuracy are required
· Experience of resolving or offering solutions to queries
· Proficient in using IT systems eg Client Relationship Management systems
· Personal drive and motivation to achieve

About QA

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest-growing in the US, we partner with 96% of the FTSE and most of the Fortune500. We have served over 4,000 customers and 1+ million learners since 1985.

We believe skills alone aren't enough, but need to be applied back to the business in order to effect change. We do this through tailored learning programmes that connect learning across an organisation's siloes, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solution draws from deep expertise across apprenticeships, instructor-led training, and self-paced learning.

QA is headquartered in London and New York. Learn more at QA.

Benefits

Taking time for ourselves is so important these days which is why we dedicate some of our benefits to support your health & wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.