About

Role: ICT Engineer Location: Bristol | Full-time, on-site with flexible shift pattern Salary: £30,000 – £40,000 DOE Benefits: Defined contribution pension, 20–25 days holiday + bank holidays, lunch during term time, concessionary education rates Our client, a leading education organisation, is seeking an ICT Engineer to support and enhance the delivery of ICT services across a complex, modern technical environment. This role is central to maintaining a highly reliable infrastructure and enabling a technology-driven learning experience. This is an excellent opportunity to take ownership of core server, network and systems engineering activities while contributing to long-term ICT strategy and improvement initiatives. What you’ll do Lead on the maintenance, support and optimisation of server infrastructure and the core networkProvide escalation support for junior ICT team members and mentor them in developing their technical capabilitiesDiagnose, investigate and resolve complex technical issues, including root-cause analysisImplement technical solutions and efficiency improvements under the guidance of the ICT Services ManagerManage hardware/software issues with third parties and ensure timely resolutionSupport wider ICT projects, including infrastructure upgrades and development workContribute to standard operating procedures and ensure compliance with safeguarding and organisational policies You’ll work closely with colleagues across teaching, operations, administration and technical teams to ensure the smooth running and continual improvement of the organisation’s ICT services. What we’re looking for Experience in a busy IT support