• Must be fluent in English and Punjabi language and hold a UK legal qualifications and full driving licence
• Ensuring that a company’s procedures comply with employment regulations
• Monitoring various aspects of an employee’s performance, such as attendance and sick leave
• Handling any disciplinary processes and formal grievances
• Managing a company’s appraisal system and conducting appraisal meetings
• Ensuring all company’s driver non-compliances are investigated & escalated accordingly
• Willing to work as a Parcel Delivery Driver as well as all above
• Can work either alone, or in a team environment
• Excellent telephone & customer service skills