About

Title: UK BPSS Case Handler Location: UK -Remote About the Role We are looking for a BPSS Case Handler in both a permanent and 12 month FTC capacity to specialise in conducting UK Government Baseline Personnel Security Standard (BPSS) checks. This role supports both new joiners and existing employees moving onto projects with enhanced security requirements, where client pre-employment checks differ from standard processes. You will play a key role in ensuring security clearances are completed accurately, efficiently, and in line with UK Government guidance, while providing clear communication to internal stakeholders and clients. Key Responsibilities Administer BPSS checks for new joiners and employees transitioning onto high-security UK Government projectsProvide timely, accurate status updates to project leads and key stakeholdersWork closely with project leads and HR managers to resolve cases that do not initially clearAttend and lead calls with client PMOs to provide agreed updates and address issuesRespond to client issues and requests daily, ensuring satisfactory outcomes at all levelsProduce and maintain Local Work Instructions and process mapsRepresent the business professionally when working with clients and third-party providersHandle confidential and sensitive data in line with company data protection policies and UK Government guidanceReview and approve third-party invoices, ensuring costs align with completed clearancesSupport the Team Lead with Business Excellence requirementsProvide BPSS aftercare services where required