About

Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job OverviewAre you looking for a career move that will put you at the heart of a global financial institution? By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview:The HR Delivery Partner is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with a global Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi. What you'll do: Deliver HR services and build capabilities to drive organisational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiencyResponsible for HR delivery and implementation across the employee lifecyclePartner with business managers and other key stakeholders to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessedPartner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations (when applicable) to ensure delivery and implementation of HR solutionsEnsure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistentlyWork with relevant stakeholders in HRP&D including, managers, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accounta