About

• Housing Management Worker
• Norwich
• Permanent, part time (18.75 hpw) + sleep ins on a rota system
• Earn £12.60 per hour (£24,638 per annum [pro rata]) and great benefits including Health Cash Plan
• Home, a place where you belong
• Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We’re looking for a dedicated night housing management worker who won’t fall asleep on the job. If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!
• Typical shift as a Housing Management Worker
• Customer group - supporting customers who have experienced homelessness with a variety of support needs including but not limited to offending, mental & physical health, substance use.
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• To support the next customers who needs our help and for maximum occupancy, you’ll turn around void rooms within set timescales. This will involve picking up a broom or paint brush!
• You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
• Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
• You bring
• A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
• Due to limits on our current certificates of sponsorship, we cannot offer sponsorship to external candidates for this role. This remains under regular review
• Our team
• Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
• Job details
• Based at our service in the city you’ll spend your time predominantly in Rosary Road however may be asked to cover other projects
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups
• You’ll need an Enhanced DBS check done and we pay for that.
• Fortnightly Rota system 3-4 nights per week + sleep ins
• A place where you belong
• Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
• What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
• Find out more
• Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
• Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk
• Central Supported Portfolio 702