About

• Housing Management Worker
• Earn £12.60 per hour (Salary £24,638 per annum [pro rata]) and great benefits including cash Health Plan
• Permanent, part time (18.75 hpw)
• Cumbria
• We can’t offer a CoS for this role
• Home, a place where you belong
• This is a great opportunity for a Housing Management worker to join our team here in Cumbria. Working to support our older customers (aged 55+) in Cumbria, you’ll be the go-to person for housing and property matters, ensuring homes are safe, tenancies are well managed, and customers feel engaged and supported. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts.
• What you’ll do
• Support older residents, many of whom receive care from Lakeland Carers, the on-site team.
• Assist customers with housing benefit claims and rent account management.
• Maintain full occupancy and accurate rent records.
• Conduct routine safety and compliance checks across buildings and communities.
• Handle administrative tasks including record updates, work orders, and payment processing.
• Collaborate with the care team to promote social engagement and purposeful living.
• Why join us
• This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
• You have
• A people-first mindset and ideally some experience in property management, compliance, or health & safety.
• A proactive, organised approach with a “can do” attitude.
• Passion for excellent customer service and genuine care for others.
• Confidence working independently and influencing diverse groups.
• Strong collaboration skills across teams and with external partners.
• A love for property and pride in creating homes customers are proud of.
• Stronger together
• We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
• The practical bits
• We can be a bit flexible around what hours your work, (or we’re open to agreeing a work pattern with you)
• Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
• Occasionally you will need to cover other schemes or attend team meetings, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.
• What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Find out more
• Click APPLY NOW to see our Housing Management Worker Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
• For reasonable adjustments email recruitment@homegroup.org.uk