About

• Housing Management Coordinator
• Pay £25,838 per annum and great benefits including Health Cash Plan
• Permanent, full time 37.5 hrs per week on a rota system
• Based at Wilkinson House covering properties across Wymondham & Norwich
• We can’t offer a CoS for this role
• Home, a place where you belong
• This is a great opportunity for a Housing Management Coordinator to join our team here in Wilkinson House. As our Housing and Property specialist, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
• What you’ll do
• Customer group - Customers who have experienced homelessness with a variety of needs including but not limited to offending, physical/mental health and substance misuse.
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.
• Why join us
• This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
• You have
• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners
• Stronger together
• We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
• The practical bits
• Rota system, working Monday to Friday with one Saturday every two weeks.
• Based at our service in Wymondham (Wilkinson House) you’ll spend your time travelling around the properties in Wymondham & Norwich
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a valid driving licence and a vehicle insured for business purposes.
• The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.
• What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Find out more
• Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.
• For reasonable adjustments email recruitment@homegroup.org.uk
• Central Supported Portfolio 702