Job Opportunity: Hotel Hosts for 100 Boutique Hotels Across the UK

Company Overview
Join a prestigious hospitality group managing 100 boutique hotels across London and the UK, offering exceptional career opportunities in vibrant, high-quality properties. Our hotels, operated under renowned brands, deliver outstanding guest experiences and are seeking dedicated professionals to join our team.

Position: Hotel Host
Urgent Requirement: 39 Candidates
Requirements Minimum 2 months of experience as a Receptionist/Host and 1 year of experience in Housekeeping.
This role involves 70% cleaning and 30% receptionist duties.
Strong command of English (written and spoken).
Valid UK work authorization and all necessary documentation.
Clean DBS check (preferred for expedited hiring).
Willingness to relocate and reside at the hotel (if required).

Key Responsibilities:
Perform detailed inspection and quality assurance checks across assigned areas to maintain brand-mandated levels of cleanliness, presentation, and guest comfort.
Identify and report preventive maintenance requirements, room discrepancies, and lost & found incidents through prescribed digital or manual reporting channels.
Deliver guest service interactions with courtesy and precision, in line with Belvilla Service Behavioural Standards.
Comply with all health, safety, and environmental protocols, including local regulatory norms and Belvilla Hygiene Management Guidelines (BHG).
Ensure proper calibration, storage, and upkeep of cleaning tools, housekeeping carts, and material inventories in accordance with audit and compliance schedules.
Support front-of-house operations by welcoming guests with a professional demeanor consistent with Belvilla Guest Experience Framework.
Administer room allocation systems, reservations, and guest communication workflows through designated Property Management Systems (PMS).
Handle telephonic, digital, and in-person guest correspondence with efficiency and data-confidentiality compliance.
Coordinate seamlessly with housekeeping, maintenance, and operations control teams to optimize room readiness and turnaround timelines.
Maintain accurate documentation of guest profiles, billing records, and transaction reports, ensuring compliance with Belvilla Finance Control Policies.
Execute cash and digital payment handling, invoice issuance, and reconciliation in alignment with internal audit controls.
Provide destination and property-related information, facilitating guest mobility and local experiences in accordance with Belvilla’s Host Culture Principles.
Execute comprehensive guest room and public-area servicing in accordance with Belvilla Brand Standards and defined Standard Operating Procedures (SOPs).
Conduct systematic linen management, bed-making, and inventory replenishment of in-room amenities and bathroom consumables, ensuring adherence to hygiene benchmarks.

What We Offer
Contract: Full-time, direct employment contract with the hotel.
Salary: £41,700 per year, paid monthly, subject to deductions outlined below.
Accommodation: Optional on-site accommodation provided by the hote, candidates may opt out if accommodation is not needed.
Training: Mandatory training program.

Available Locations and Openings:
Staines-upon-Thames, Heathrow T5 – 3 positions
Sunday Box Hill Burford Bridge Hotel – 2 positions
Winchester Wessex Hotel by Sunday – 6 positions
Exeter Rougemont Hotel by Sunday – 4 positions
Holland House Hotel Cardiff by Sunday – 8 positions
Walton Hall Hotel & Spa by Sunday – 6 positions
Bristol Grand Hotel by Sunday – 4 positions
Atlantic Tower Liverpool – 6 positions

Application Process
Interviews will be conducted via online video directly with the hiring team, where a detailed job description will be provided. We are committed to a professional and transparent recruitment process.

How to Apply
Submit your application, including your CV and proof of UK work eligibility.

Join Our Team
Be part of a dynamic hospitality group dedicated to excellence.
We value seriousness, professionalism, and a passion for guest satisfaction. Apply today to start your career with us!
Thank you for your interest!