About

• Company Description
• Title: Hospitality/Catering Assistant
• London EC2Y 9AW, UK
• Full-time
• Rate Per Hour: £13.85
• Employment Type: Permanent
• Hours Per Week - 37,5h

Benefits

• 28 Days holiday, including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days of grandparent leave
• 24 weeks’ enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeship opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to an employee assistance programme
• Cycle to work scheme
• Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression; that’s why we’re looking for a Hospitality/Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
• We believe that it is our people who set us apart; that’s why, as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development through ongoing training to ensure you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance because we believe people excel when they are given the space to take care of themselves.
• If you are a Hospitality/Catering Assistant who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!
• Job Description
• Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point in their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations, support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
• Flexibility - demonstrate a flexible and adaptable approach to working hours, duties, and operational needs. Be willing to support different areas of the business when required and respond positively to changing priorities in a fast-paced environment.
• Qualifications
• Flexibility & Adaptability – demonstrate a highly flexible approach to working hours, responsibilities, and operational demands. Ability to adapt quickly to changing priorities and support different areas when required.
• Teamwork & Collaboration – work effectively both independently and as part of a team, contributing positively to a supportive and high-performing environment.
• Customer Focus – deliver excellent customer service with a proactive, attentive, and friendly approach at all times.
• Communication Skills – communicate clearly and confidently with colleagues and guests, handling queries and situations professionally.
• Time Management & Organisation – manage time effectively, prioritise tasks efficiently, and maintain strong organisational standards in a fast-paced environment.
• Health & Safety Awareness – demonstrate solid knowledge of Health & Safety standards and food service regulations.
• Attention to Detail & Presentation – maintain high standards of presentation and demonstrate strong product knowledge of food and beverages.
• Initiative & Positive Attitude – take initiative, show a “can-do” mindset, and bring enthusiasm and energy to the role.
• Additional Information
• For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral, or university), we have created beautiful spaces, exciting menus, and friendly teams, so that every customer can have the hospitality experience they deserve.
• We need the brightest and the best to join us to make this all possible. We will support you in creating your hospitality legacy and building a career you are proud of.
• Our drive and belief in our people mean that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
• Join us, and be part of the food revolution!

BaxterStorey Values

• ALWAYS VISIONARY
• We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
• WHOLEHEARTEDLY POSITIVE
• We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
• CREATIVELY COLLABORATIVE
• We embrace our differences to push creativity and we work together to be better.
• FOREVER CONSCIOUS
• We work together as a team to lead by example, protecting the planet and supporting local communities.
• Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
• We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
• BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
• Join us and bring your unique perspective to our team.

• Rate Per Hour: £13.85
• Employment Type: Permanent
• Hours Per Week: 37.50
• Compensation: from GBP0 - hourly