About

New Beginnings Brent is a full integrated community drugs and alcohol service for adults. The service provides psychosocial and pharmacological treatment, in partnership with CNWL (Central and North West London NHS Foundation Trust). The service also has an outreach team, including a dedicated sex worker project. About the role As a Volunteer Homeless Outreach Practitioner you will: Support our Assessment and Engagement Team to engage people who are rough sleeping, at risk of homelessness, or living in insecure accommodation.Assist staff in delivering compassionate, person-centred support on the street and in the community, helping individuals feel heard, included, and connected to services.Support staff during street outreach sessions, including engaging individuals, offering a welcoming presence, and helping build trust and rapport.Assist with practical support such as providing information, basic harm-reduction messages (under staff supervision), or signposting to local services.Help reconnect individuals to treatment, housing, and wellbeing services.Work alongside our practitioners to identify immediate needs and communicate relevant information back to the team.Help staff to encourage people to access recovery activities, community resources, and mutual-aid groups.Contribute to a safe and trauma-informed environment during outreach and engagement.Assist with recording basic information and updates, following staff guidance and confidentiality procedures.Promote dignity, respect, and inclusion for people who are rough sleeping or experiencing homelessness.Contribute to creating safe, non-judgmental interactions and help the team encourage people to access recovery, wellbeing, and housing pathways. What skills do I need? The role would be ideal for someone looking to develop their experie