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Role Description

Heroku is a cloud-based platform-as-a-service (PaaS) that simplifies the process of deploying, managing, and scaling web applications. It provides a platform for developers to build, deploy, and run applications without needing to worry about the underlying infrastructure and server management. Heroku is known for its ease of use and developer-friendly approach, making it the go-to choice for companies and developers looking to quickly bring their web applications to market.

Our Heroku Account Executives play a crucial role in driving the growth of the Heroku business and helping our Enterprise customers succeed. They build positive, trusted relationships with both key team members and executive decision-makers within their patch, and become integral in helping customers realize value from their Heroku investments.

• Build and maintain strong relationships with existing and potential customers.
• Understand clients' business needs and objectives to effectively drive digital transformation using Heroku solutions.
• Develop opportunities through both warm leads and whitespace prospecting.
• Focus on customer success to help drive growth in existing Heroku accounts.
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
• Perform account planning at assigned accounts, coordinating with various sales resources to ensure strategic alignment.
• Collaborate with cross-functional teams, including marketing and technical support, to meet customer needs.
• Prepare and deliver accurate quotes and proposals to customers.
• Stay informed about industry trends and competitors in the Heroku space.
• Understand the broader Salesforce product portfolio, and how Heroku drives strategic value in the Customer 360.

Qualifications

• 7+ years of quota-carrying software or technology sales and account management experience.
• Coverage of AMER market will be preferred.
• Managing the sales cycle from technology champion to the c-suite (CIO, CISO, CTO).
• Experience selling complex technologies to primarily an IT buyer.
• Consistent track record of over-achieving quota (top 10-20% of company) in past positions.
• Degree or equivalent relevant experience required.

Preferred Experience

• Experience selling in the Cloud industry or technical software sales experience (ex: IaaS or SaaS).
• Experience with analytics, data, databases, predictive modeling, DevOps and/or application development.

Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program