About

IntroductionAt Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. OverviewIn this role, you’ll maintain and develop a portfolio of new and existing clients by providing high-quality advice, with a specific focus on client retention. You’ll provide a professional high-quality service to all clients, colleagues, and other third parties. How you'll make an impactYou'll: Be responsible for client account ownership – anticipates and responds to the ongoing and future needs and objectives of clients, with a prompt and flexible approach to meet and exceed their expectations and ensure consistent delivery of outstanding service.Deal with the servicing of all allocated clients including renewals.Process applications in accordance with published procedures, and take shared responsibility for ensuring that suitability report, fact find, and Sanctions Search procedures are properly followed.Always demonstrate extensive and up-to-date technical healthcare knowledge, advising clients as required within the designated Permitted Areas of Activity as