About

Salary: £58,504.00 per annum plus a company car Location: Home based with regular travel across England and Scotland including visits to shops and Old Street Contract: Permanent Hours: Full time 37.5 per week Closing date: Wednesday the 14th of January at 11:30pm Interviews will be taking place on the 23rd and 27th of January online Are you a resilient, adaptable leader with proven experience in multi-site retail operations? Shelter is looking for a Head of Retail Operations to join our Retail Senior Leadership team in this exciting new role. You’ll provide hands on operational leadership while driving long-term planning, systems improvement and service transformation – shaping the future of Shelter Retail to fuel our fight for home. About the role This brand new leadership opportunity offers the chance to shape the future of Shelter’s retail operations across England and Scotland. You will bring strategic vision and operational authority across Shop Support & Buying, E-Commerce Reselling, Store Development, Retail Acquisitions and Retail Operations. As a senior representative you will champion the vital role our shops play as income generators, brand touchpoints and community assets that fuel the fight for home. With proven experience of leading diverse teams, managing budgets and driving operational excellence you will inspire colleagues, strengthen communication across our shop network and ensure our estate operates consistently, compliantly and sustainably. Above all, you will drive accountability, collaboration and continuous improvement to help Shelter maximise its impact across England and Scotland. About you You’ll bring extensive senior leadership experience in multi-site operations, with a provide record of dri