Head of Operations – Private Household

Head of Operations – Private Household

Head of Operations – Private Household

Indeed

London

4 days ago

No application

About

Summary:

The Head of Operations is an excellent opportunity to make an impact on the household of this sector leading CEO. He leads a number of innovative companies investigating ground breaking technologies to improve wellness, enhancing longevity and extending our heath span. With the emphasis on translating these to real world applications.

We are seeking someone who can join the CEO’s core personal team to oversee the day to day operations of their household. With the purpose to ensure they are running to standard. This is a growing part of the CEO’s life and as such you will have the chance to optimise and introduce new ways of working. This is dynamic role where you will have the chance to play a key role in a variety of projects across the entire household.

Overview:

As the Head of Operations you will take ownership for the delivery of assigned tasks within the household. You will have oversight of all tasks and activities across the household. Using your initiative and experience to ensure these are delivered by working with & motivating the team. You will work with the relevant team members to ensure these are delivered in time and to standards. The tasks will be those handed out to the CEO for the running of his household. These could include the arrangement of key events, social functions, deliveries, changes to schedule or processes.

This is a responsible position within the household which means you will have responsibilities for the coordination, motivation and management of the team. Which includes the development and enforcement of staff protocols, ensuring all team members are consistently up to date on best practices & expectations.

This is a fast-paced role that requires quick thinking, the ability to work under pressure, and the capacity to meet tight deadlines, as plans can often change at short notice. You will take full ownership of assigned tasks and their delivery. You will work closely with the VP’s of Operations & Finance, who will keep you informed about staff rotations and where team members are expected to be. So that you can ensure tasks are with the right person and on track to be completed.

Please Note: The CEO & family split their time between Paris & London. This means that you will be required to travel between the sites to complete the responsibilities effectively.

You will be responsible for:

  • Staff Management: Overseeing household staff (chefs, housekeepers, personal assistants, etc.) to ensure they follow established protocols and maintain high standards.
  • Rotas & Scheduling: Creating and managing staff rotas to ensure proper coverage and smooth operations, adjusting as needed based on travel or special requests.
  • Protocol Creation & Enforcement: Developing, implementing, and updating staff protocols to ensure consistent, high-quality service across all household functions.
  • Operational Oversight: Managing household logistics, ensuring that supplies, maintenance, and everyday tasks run smoothly.

Expertise Required:

We are seeking individuals who thrive in a demanding and fast-paced environment, please note you do not have to have private household experience for this opportunity. The key is how to coordinate, motivate and oversee teams.

The ideal candidate will have:

  • Extensive experience in the management, coordination and motivation of teams. Either as a direct manager or as a project manager
  • Preferably with a background within a Private Household. If not relatable areas such as professional services, events, or commercial.
  • HR Qualifications e.g. CIPD is advantageous for your application.
  • Ability to deal with ambiguity, fast paced decision making and use of initiative
  • Take a proactive approach to your work and high attention to detail.
  • The ability to think creatively and deliver solutions that meet the CEO’s expectations.
  • The capacity to collaborate with a wider team focused on the well-being of the CEO and their family.
  • Strong communication skills, both written and verbal, with the ability to work efficiently under pressure and manage multiple tasks.

Job Types: Full-time, Permanent

Pay: £60,000.00-£70,000.00 per year

Additional pay:

  • Yearly bonus

Benefits:

  • Company pension
  • Work from home

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in London SW1A 2BD