About

Ready to link teams across markets and product categories to deliver a data-powered planning process that enhances our value chain. As Head of Operations – Planning you’ll lead a function that sits at the heart of our end-to-end value chain, bringing together Category Operations and S&OP to create a consistent, standardised planning approach across all regions. Your work will ensure our planning processes are aligned, efficient and enable us to meet the needs of our customers and partners worldwide. In this role, you’ll be implementing and embedding a global customised S&OP process that aligns demand, supply, manufacturing, distribution and inventory strategies with our business goals. You’ll work closely with Retail, Finance, Demand Planning, M&D, Product and Operations teams to create a consistent planning approach across all product categories, from frames and lenses to audiology, accessories, eye health and smart wear. You’ll run monthly cross-functional reviews, set governance and KPIs, and provide senior leaders with clear insight into planning risks and opportunities. You’ll bring clarity and insight to our manufacturing and logistics network, ensuring capacity, stock availability and inventory strategies are optimised globally. You’ll also create and implement advanced planning tools, dashboards and forecasting models, using analytics to enable real-time decision-making and scenario planning. Working closely with Finance, you’ll align operational plans with revenue forecasts and budgeting cycles, driving continuous improvement in forecasting accuracy and operational efficiency. You’ll bring experience in establishing, embedding or running an S&OP function. You’ll be confident building strong relationships across commercial and operational teams and able to create and deliver long-term planning frameworks. You’ll use analytics to align operational and financial priorities and have experience managing complex planning envir