About

• Hayfin is hiring a Head of Legal Operations to build and lead a new function that strengthens how Legal integrates across the business: supporting the continued growth, scale and institutionalisation of the platform.
• Reporting to the Group General Counsel, you’ll design a legal operating model, improve cross‑functional processes, and free up senior legal capacity by driving efficiency, data discipline and smarter use of technology.
• What You’ll Do
• Build and embed a practical legal operations framework that supports consistent, predictable delivery across the legal function.
• Oversee legal spend and vendor relationships, ensuring clear scoping, value for money and reliable cost management.
• Work with Finance, HR, Partner Solutions and investment teams to streamline end‑to‑end workflows and remove operational friction.
• Create and maintain standardised processes and documentation that support clarity, accountability and repeatable execution.
• Set the approach for legal data governance and shape a technology roadmap that meets the needs of legal and its partner functions.
• Lead and develop the Legal Operations team, acting as a collaborative and trusted partner across the firm.
• What Success Looks Like
• Legal spend that is predictable, well‑managed and transparent.
• Cross‑functional workflows that are clearer, faster and easier to execute.
• Senior lawyers spending less time on operational tasks and more time on high‑value work.
• Processes, data and technology that scale effectively as the firm grows.
• Significant experience leading legal operations in a complex or regulated environment.
• Strong background in legal spend/vendor management and cross‑functional workflow design.
• Hands‑on experience with legal tech platforms and data/operations.
• Collaborative, low‑ego, persuasive leader able to drive change without relying on hierarchy.
• Commercial mindset, analytical approach and excellent communication skills.