About

We are supporting a leading organisation with the appointment of a Head of IT Services and Operations to lead digital services across a complex, enterprise-scale portfolio.This is a senior leadership role requiring a blend of strategic vision, operational excellence, and transformational delivery.You will be responsible for the end-to-end delivery of digital services, ensuring alignment with business strategy and driving innovation, efficiency, and governance across the portfolio.Key responsibilities include:Essential ExperiencePrevious experience as a Systems Integrator (SI) in a delivery lead role within a large consultancy, now operating internally on-site within a major corporate organisation.Proven track record delivering digital services at enterprise scaleAdvanced communication skills, able to influence at C-Suite level.Expert in digital service delivery life cycle and operating modelsHighly advanced commercial, budgetary and operational management skillsThe RoleLeading digital service delivery strategy across multiple business areasChampion innovation and continuous improvement in digital service delivery.Defining and delivering operational plans, KPIs and OKRsOwning significant budgets and resources with strong commercial controlBuilding trusted relationships with Board, Senior stakeholders and Outsource partnersProviding executive leadership to senior teams, including succession planningIf you're looking to join a forward-thinking organisation and make a meaningful impact, please send your CV for consideration.Etech Partners needs to collect and use your personal information when you apply for a role. We understand that you care about your privacy, and we take that seriously. Our Privacy Noti