About

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and families About the Role We are looking for an experienced Hard Services Manager to lead the delivery of hard FM services across two PFI contracts. This is a key technical leadership role, responsible for ensuring safe, compliant and high-quality service delivery in line with client SLAs, statutory requirements and company standards. You will act as the technical lead on the contracts, advising the Contract Manager on compliance, performance and risk, while working closely with the client to support effective project delivery and continuous improvement. Key Responsibilities Lead and promote a strong Health, Safety & Environmental culture, ensuring full compliance across teams and subcontractorsManage the delivery and quality of hard services in line with SLAs, ISO standards and company proceduresTake ownership of hard services budgets, ensuring cost control and value for moneyDeputise for the Contract Manager when requiredEnsure Compass/PPP-IML policies, procedures and controlled documents are implemented effectivelyLead, engage and develo