The GP callers support the department to ensure prescriptions are received for patients feeding supplies. This role is for someone who enjoys working as part of a friendly team and wants to make a difference to people's lives. The team works in an open plan office within a modern building.

• Requesting prescriptions from GP surgeries via telephone and email
• Resolving prescription queries and discrepancies
• Working with our in-house pharmacy team to ensure patient orders and submitted and processed
• Ensuring patient records are maintained accurately and kept up to date
• Manage daily workload as delegated by Team Leader
• Dealing with ad hoc administration/operation requests & tasks

Requirements:

• Professional and ability to work as part of a team
• Experience in customer service preferred but not essential
• Competent IT skills and ability to learn new systems
• Professional and confident telephone manner
• Excellent verbal & written communication skills
• Ability to multitask (updating system whilst on the phone, using dual monitors)
• Ability to work as part of a team

Benefits you'll love:

• Free on-site parking
• Onsite canteen including a Starbucks station
• Onsite gym including a peloton bike
• Outside seating areas
• Team social events
• Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas.

If you would be interested in joing the team as a GP Outbound Caller, please dont hesitate to apply today!

Randstad Business Support is acting as an Employment Business in relation to this vacancy.