About

We are seeking an experienced Gorgias specialist to optimize our current setup for a large Magento store. Our goal is to automate processes to improve response times and reduce missed sales opportunities, especially during seasonal peaks. Unfortunately, the gorgias AI chatbot doesn't integrate with Magento, so we'll have to look at another solution, something like fin.ai, tidio, We want the chatbot trained on our extensive help materials, able to pull order details, shipping details, that sort of thing. Help customers - but if it can't then handoff to Gorgias (open a ticket)